Refund Policy

 

 

No Refund Policy for Digital Products

 

Due to the nature of digital products, Mel-O.Store has a strict no-refund policy. Please read and understand this policy before making a purchase.

All sales of digital products are final.

 

Why Mel-O.Store Has a No-Refund Policy for Digital Products

 

  • Irrevocable Nature: Once a digital product is purchased and delivered, it cannot be returned. You retain permanent access to the product, making a traditional refund impossible.

  • Instant Access: Our digital products are instantly accessible upon purchase, meaning you gain immediate benefit and use from them.

  • Intellectual Property Protection: This policy helps Mel-O.Store protect its intellectual property and prevents unauthorized use or distribution of our digital content.

 

What to Do Before Purchasing

 

  • Read Product Descriptions Carefully: Mel-O.Store provides detailed descriptions, previews, and sometimes demos for all our digital products. Please take the time to review all available information to ensure the product meets your needs before purchasing.

  • Ask Questions: If you have any questions about a product, its features, compatibility, or anything else, please contact us before making your purchase. We're happy to help clarify any doubts.

  • Technical Requirements: Ensure you have the necessary software, hardware, or technical knowledge to use the digital product. Mel-O.Store is not responsible for compatibility issues on your end.

 

Exceptions (Very Limited)

 

While our policy is generally "no refunds," Mel-O.Store may consider an exception in the following extremely rare circumstances:

  • Duplicate Purchase: If you accidentally purchase the exact same digital product more than once within a short timeframe (e.g., within 48 hours), please contact us immediately with your order details.

  • Technical Error on Our End: If there's a demonstrable technical error on our part that prevents you from accessing or downloading the product, and Mel-O.Store is unable to resolve it within a reasonable timeframe.

In such cases, you must notify us within  48 hours of your purchase with clear evidence of the issue. All exceptions are at Mel-O.Store's sole discretion.

 

How to Contact Mel-O.Store

 

If you have any questions about our No Refund Policy, or believe you qualify for an exception, please contact us at:

[Your Email Address] https://mel-o.store/pages/contact